To open a utilities account in Whitby, Ontario, you’ll need to set up services for electricity, water, natural gas, and waste management. Here’s a guide for each utility service:

1. Electricity – Whitby Hydro

  • Website: Whitby Hydro
  • How to Open an Account:
    • You can open an account online by filling out the Application for Service form.
    • Provide your name, service address, and the date you want electricity service to start.
    • A security deposit may be required based on your credit history.
    • For assistance, you can contact Whitby Hydro customer service at 905-668-2133.

2. Water and Sewer Services – Town of Whitby

  • Website: Whitby Water Services
  • How to Open an Account:
    • Water services in Whitby are managed by the Town. You can find information on their Water Services page.
    • To set up an account, contact the Town’s Customer Service at 905-430-4300 or visit the Whitby Municipal Office.
    • You will need to provide your service address, name, and the date you want service to start. Water bills are based on meter readings.

3. Natural Gas – Enbridge Gas

  • Website: Enbridge Gas
  • How to Open an Account:
    • You can open a natural gas account online or by calling 1-877-362-7434.
    • Provide your personal information, service address, and the desired start date for natural gas service.
    • A deposit may be required based on your credit history, but you can often avoid this by signing up for pre-authorized payments.

4. Waste Management – Town of Whitby

  • Website: Whitby Waste Management
  • How to Get Services:
    • Waste collection services, including garbage, recycling, and organics, are provided by the Town of Whitby for all residential properties.
    • No separate account setup is needed. You can visit the Waste Management page for collection schedules and guidelines.
    • For specific inquiries, you can contact the Town at 905-430-4300.

Steps to Open Utility Accounts:

  1. Gather Required Information: Have your lease agreement, proof of identity, and your move-in date ready.
  2. Contact the Providers: Visit the websites or call the respective utility providers to set up your accounts.
  3. Provide Necessary Information: Supply your personal details, service address, and the date you need services to start.
  4. Pay Deposits (if required): Some utilities may require a deposit based on your credit history, but this can often be avoided by signing up for pre-authorized payments.

Additional Tips:

  • Plan Ahead: It’s advisable to set up utility accounts before your move-in date to ensure all services are active upon your arrival.
  • Online Management: Most utility companies offer online portals for bill management, making it easier to track payments and usage after your account is set up.

By following these steps, you can ensure that all your utilities are set up smoothly in Whitby.

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