How to Set Up a Water Account in Richmond Hill
After closing on your new home in Richmond Hill, you should make sure that the Water / Wastewater account has been properly transferred into your name.
1. When Should You Contact the City?
It is recommended that you contact Richmond Hill Revenue Services at least 5 business days before closing.
If your lawyer is handling the water account transfer on your behalf, confirm with your lawyer whether the application has already been submitted.
2. Information You May Need
When contacting Richmond Hill, have the following information ready:
- Property Address
- New Owner Name
- Closing Date
- Telephone Number
- Email Address
- Mailing Address, if different from the property address
3. Contact Richmond Hill
Richmond Hill Revenue Services
Phone: 905-771-8949
Email: revenue@richmondhill.ca
Official information:
Richmond Hill – About Your Water Bill
4. If You Are Renting Out the Property
If you are a landlord, you may apply for Tenant Billing so that Water / Wastewater / Stormwater bills are sent directly to the tenant.
However, the property owner may still be ultimately responsible if the tenant fails to pay the bill.
Landlords should therefore keep a copy of the lease agreement and all relevant Tenant Billing documentation.
5. What Does the Water Bill Include?
A Richmond Hill water bill generally includes:
- Water Usage
- Wastewater
- Stormwater Management
6. New Account Fee
A New Account Fee may apply when establishing a new water account.
Because municipal fees can change, confirm the current fee when setting up your account.
7. After-Closing Checklist
After closing, make sure that:
☐ The Water Account is registered under the new owner’s name
☐ The Closing Date is correct
☐ The final water meter reading has been processed
☐ The mailing address is correct
☐ The email address is correct
☐ Your payment arrangements are set up
☐ If the property is rented, Tenant Billing has been properly arranged
Official Resources
Richmond Hill Water Bill Information
Richmond Hill Tenant Billing Application
Other Utilities to Check After Closing
In addition to Water, new homeowners should also review:
- Water / Wastewater
- Electricity / Hydro
- Natural Gas
- Internet
- Property Tax
- Home Insurance
Save this checklist and go through each item after closing.